Contact us

If you are a customer, job-seeker, partner or journalist, please use this section to find contact information and details about our regional corporate offices around the world.

Corporate headquarters

Ascensia Diabetes Care Holdings AG
Peter Merian-Strasse 90
4052 Basel, Switzerland
Tel: +41 61 560 87 00

U.S. Headquarters

Ascensia Diabetes Care US, Inc.
5 Wood Hollow Rd
Parsippany, NJ 07054 USA
Tel: +1 862 225 2902

Partnership contact

To submit a partnership opportunity, please contact: Business Development and Licensing,

Customer support details

If you have questions about our products, please contact the local Customer Support Team in your country. Visit to find the applicable contact details.

Media relations

If you are a media professional, please contact:
Ascensia Communications

Reporting an adverse event

An adverse event is any unwanted medical occurrence in a patient who has been given a pharmaceutical product or medical device. This can be any unfavourable and/or unintended sign, symptom, or complication associated with the use of the product. Adverse events should be reported immediately to a healthcare professional.

Adverse events associated with an Ascensia Diabetes Care product should also be reported to Ascensia Diabetes Care.